The Fraser Suites Serviced Apartments

Fraser Suites Suzhou is the kind of furnished serviced apartment that corporate clients dream of. Most of its in-house guests are from among the world’s most successful companies with 80% of its residents coming from fortune 500 companies.

The Fraser Suites Serviced Apartments in Suzhou are located in SIP (Suzhou Industrial Park) and only minutes away from Jinji Lake, various restaurants, shopping malls and metro stations. All of the serviced apartments are fully furnished, and guests can also enjoy a wide range of luxury hotel services, It also offers residents of the serviced apartments facilities such as the gymnasium, swimming pool, children’s play areas, outdoor gardens and sky lounge. What really sets apart the Fraser Suites serviced apartments in Suzhou is the 24-hour services, English / Chinese / Japanese / Korean speaking staff available for personal assistance, a full range of high-standard facilities, and guaranteed safety.

We recently has the change to sit down with the general manager for the Fraser Suites Serviced Apartments in Suzhou and ask him about himself, his business and the keys to successfully managing the serviced apartments in Suzhou.

You’ve had a long career in hospitality. Can you tell us a bit about yourself and your career?

I was born in China and brought up in Hong Kong. My father was Malaysian, and he came to China during world war 2 to help with the war effort. He ended up going college here, and that is how I happened to be born here. I started my career in hospitality in the 1980’s. After I graduated from the United States high school that I attended I moved to Switzerland for hotel management training. Following this, I started working as an apprentice in Zurich. While there I picked up the German language, a love for skiing, and I learned a lot about the culture and preference of Europeans. After graduation I went back to Hong Kong and worked with the Regent Hotel Brand. I started at the front desk, moved to sales and marketing, and on to operations. After that I held positions with the Grand Hyatt and the Shangri-La, which were both great working experiences for me.

Before I found Fraser Suites, I spend the previous 10 years at the InterContinental Hotels Group. Fraser was a new kind of business compared to my previous 20 years working in hotels. – Managing serviced apartments in Suzhou has been a new challenge for me.

Looking back, I would choose managing serviced apartments over hotels because it’s a change to create a home away from home for my clients.

What would you say is the most important factor when it comes to running the Fraser suites serviced apartments in Suzhou?

The service element is the most critical park of management. This is what makes Fraser suites special. It is about attention, developing relationships, spending time getting to know the residents. I feel like the bonding is important, and it is what I enjoy the most. There are people from many walks of life and industries staying in the apartments and it provides a wonderful mix for the community.

What would you say is the most distinctive aspect of the Suzhou Fraser Suites Serviced Apartments ?

Undeniably location is one important feature, especially as S.I.P offers a lifestyle that is attractive to many foreigners. However what is most distinctive about the Fraser Suites are the core brand standards. For example the ‘retreat’ is one of our best features, and it is very popular with our residents. It is a relaxation room equipped with massage chairs, offering a tranquil environment in which to unwind. Another feature that is popular is the ‘kid’s place’ where kids can play with tours and each other, on soft floors with suitable equipments. We recently installed an outdoor area for children to play that compliments the indoor area we already had. Seeing the kids really enjoying their stay by having this ‘front yard’ to play in is a great feeling for me, and I know our residents with children appreciate having it. In addition, the community that is built here in Fraser Suites sets us apart from most other establishments. We actively encourage community building through events like our potlucks in the garden, at which residents bring dishes from their home countries and everyone shares them, giving each person an opportunity to show his or her own culture while appreciating that of others. Finally, one of the most significant structural aspects of the Suites if the ‘Pinnacle’, our fifty-fifth floor area for residents only, which includes a billiard room, the sky lounge, meeting facilities, a library, and the previously mentioned retreat and sky garden, all with phenomenal views of the city.

There is some competition among the serviced apartments in Suzhou, How will you stay competitive?

There are no direct competitors to Fraser Suites in Suzhou because this product is different from other brands. While some hotels may have long-term guests, most clients who want a more home-like feel opt for us. Local residences offer homes, but these are not serviced, and thus we have the niche for our particular type of housing – a home feel with a full range of services. For the time being, we are the preferred choice for those in the market for our kind of offering.

What makes a business like Serviced apartments successful ?

While service, community, location and market are all important factors for making a business successful, I believe it is essential for a company to make clear that it is committed to the community in which it operates. For this reason we have recently started reaching out to our community through social work, and we are currently helping a girl whose father has cancer and recently had an accident making him unable to work. We do not force our staff to participate in these endeavours, but rather allow them opportunities to volunteer with such projects, and in this way we offer them avenues into the local community that may be difficult for them to find alone.

What is your favourite part of the job ?

There are many: all of the possibilities for reaching out; working with the talented staff and encouraging them to function as a strong team; and creating a community and enjoying it with the residents.

Suzhou Marriott Hotel Five-star Hotel, International Office Building and Executive Apartments.

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The Suzhou Marriott Hotel is located in downtown area and intersection of the New & Hi-tech Development Zone, adjacent to Suzhou Government and Administrative Service Centre with easy access to highways. The hotel lies in the Coastal International Building with 50 storeys’ high, which combine of Five-star Hotel, International Office Building and Executive Apartment. Modernized building features of ancient city of Suzhou, which has already become the landmark of Suzhou.

The guest room is located on the 29th to 48th floor with total room number of 293. All guest rooms present the wonderful sight of the of Suzhou City lies on your foot. Well-found fitness center, in-door swimming pool and Quan SPA help to retreat weary.

Fully dining and meeting facilities satisfied the different demands. The Asia Bistro brings the pure Western-style dishes, The romantic Italian meal appears in the Alto Vino Italian Restaurant, Experience the traditional Cantonese cuisine and seafood in Man Ho Chinese Restaurants, The Lounge creates the perfect place for business socialization, Unique Pulp Bar assembles various types of wine, brings you to enjoy delightfully. 1580 square meters world-class meeting facilities which is your best choice for whenever private party, company event or wedding.

Guest Rooms
Guest RoomsDowntown Suzhou luxury hotel has 302 exquisite Guest Rooms, Suites, Executive Level & lounge. Bathroom features separate bathtub and shower that offer spectacular views of Suzhou Skyline. Guest can relax in a large bathtub and soak up the atmosphere of this attractive city!

The Lounge

Serving afternoon tea buffet and a wide range of wines, cocktails and beverages, the Lounge is the best place to meet and greet.

At Java+, you can either order takeaway or enjoy our freshly baked pastries, sandwiches and cakes with coffee. It is a great place for business and chill out.

Asia Bistro
Indulge yourself into our sumptuous dinner buffet with mouth-watering Seafood, Western & Chinese, Japanese & Indian style cuisine.

Man Ho
Man Ho offers authentic Cantonese cuisine and Huaiyang specialties. There are 136 seats and 5 private rooms available in the restaurant which is perfect for either business, entertainment or special family celebrating.

Alto Vino

Alto VinoPamper yourself with a sophisticated Italian cuisine accompanied by extensive selection of wine. Alto Vino features an open pizza oven and an individual wine cellar. The elegant environment will surely bring you a memorable dinning experience.

Pulp Bar

Pulp BarFeel the bliss of night at Pulp bar to unwind, sit back and indulge your senses. Enjoy a wide selection of wines, cocktails and other beverages.

Health Club
Located on the 3rd floor, the Health Club features an indoor pool with heated whirlpool, sauna and steam room. Located on the same floor, there is a fully equipped fitness center featuring various facilities including treadmills with individual televisions, stepping machines, cross trainers, bikes and free weights.

Meeting Facilities
Suzhou Marriott Hotel has unrivaled business services which include 1500 meter square of space with 1 ballroom and 12 meeting rooms. We offer comprehensive conference facilities complemented by expert catering and audio-visual resourances.

Social Events & Weddings

Ball RoomSuzhou Marriott Hotel located at exciting downtown, which is a fabulous destination for social events and weddings. Our experts at event planning coordinate the details of your celebration from the beginning to the end.

1296 Ganjiang Road West, Gusu District Suzhou, Jiangsu Province 215004 P. R. C
Tel: (86 512) 8225 8888 Fax: (86 512) 8225 8899

Bailing Mansion- JASO Serviced Apartment, Suzhou SIP

Near the central business district of the Suzhou Industrial Park, the Five Star serviced apartments are now available for rent, An exclusive community of deluxe sized apartments located in Suzhou’s own world heritage site, come and escape the confines of the city to a place where children can run free in a safe and natural environment.

The Bailing Mansion- JASO Serviced Apartment offers a comprehensive security system, professional services and international standard management to make your long term stay in Suzhou as worry free as possible.

Equipment & Facilities include: Full sets of high-quality furniture & electronics, kitchen utensils, bedclothes, Samsung central air conditioning and A.O Smith hot water system, full floor heating, individual satellite TV, background music, European imported  Fermax visitor visual interphone system.

School buses go to the Singapore International School, Dulwich British International School, EtonHouse International School and Newton kindergarten.

Surrounding environment and facilities include the Suzhou Industrial Park, Auchan, Metro Supermarket and picturesque Jinji lake, Zuo’an business street, neighborhood center, Xinghai square, subway, several banks and the CBD of SIP.

Bailing Mansion- JASO Serviced Apartment
Bailing Mansion- JASO Serviced Apartment

Citadines Xinghai Suzhou Serviced Apartments

Located in the hub of the Suzhou Industrial Park, the Citadines Xinghai Serviced Apartments are only a few steps away from a multitude of local and international restaurants, entertainment and shopping outlets, The famous gardens of the city, Humble Administrator’s Garden and Master-of-Nets Garden are but a short drive away.

Citadines Suzhou Building Entrance
Citadines Suzhou Building Entrance

Visit the famous Jinji Lake and its surrounding entertainment complexes like the Xinghai Swimming Complex, Suzhou Jinji Lake international Golf centre, the Suzhou Arts & Entertainment Village and Zuo An Commercial Street, as you explore the region nearby the residence. Each modern apartment has a fully equipped kitchen, bathroom with separate toilet, a home entertainment system, a telephone with IDD facility, bed linen, towels and toiletries.

Citadines Suzhou Reception Desk
Citadines Suzhou Reception Desk

Based on your requirements, you can choose from their set of different services available, ranging from daily to weekly cleaning, laundry and dry cleaning services, high speed broadband internet, car park, car hire, meal delivery, fitness corner and business center facilities.

Citadines Suzhou Studio Serviced Apartment
Citadines Suzhou Studio Serviced Apartment

Citadines Xinghai Suzhou absolutely offers you the convenience of being within the metropolitan area while secure and relaxed in your own stylish private apartment.

Citadines Suzhou Serviced Apartment
Citadines Suzhou Serviced Apartment

Modena Jinjihu Suzhou Serviced Apartments

Ideally located next to the MRT line 1 XingHuJie station, along with a foreign supermarket and convenience store and other areas of intrest such as Harmony Times Square, Suzhou International Expo Centre, Science and Cultural Centre and the famed Jinji lake.

The Suzhou Industrial Park railway station is merely a 10 minutes drive away, offering convenient accessibility throughout the Yangtze delta region.

The  Modena Jinjihu Serviced Apartments host 237 units of studio, 1 and 2 bedroom serviced apartments and offers both short-term and long-term stays. Of a modern and vibrant design, the well-organized layout creates ideal space for living and working.

There is everything you need, from home theater entertainment systems for your favorite music or movies, fully equipped kitchens, all day dinning cafe, 24hr gym, iMac corner, self-service laundry and WiFi broadband internet access to keep you always connected.

Suzhou Portland Street Apartments and Expatriate Compound overview.

Suzhou portland street is an expat community located at the centre of SIP, with a little church and American style mote, its full of North-American amorous feelings. There are 21 villas and 4 suites of apartments for rent, and even though it is a smaller community is it a lovely place to live, there are lots of trees, so in the hot summer you can still feel cool.

They provide a series of standard services including an outdoor swimming pool and spa, western breakfast, free-house keeping and cleaning, great outdoor children’s play area and a 24 hour English speaking service hotline.

The villa features are high quality wood framed houses with 3-4 bedrooms, Chinese & Western kitchen, central air conditioning, North-American appliances, washer, dryer etc.. The apartments at Portland street mainly have two sizes:

Type A Size: 62sqm and Type B Size 78.2sqm